Privacy Policy

1. Information We Collect

We collect only the data necessary to provide and improve our services:

a) Information You Provide

• Name or chosen username (for certificate generation)
• Email address (for delivery and account access)
• Optional text inputs, messages, or answers during the signing process

b) Automatically Collected Data

• IP address, browser type, device information, and access time
• Cookies and similar technologies for analytics and functionality

c) Payment Information

• All payments are securely processed through third-party providers (Stripe, PayPal, or Coinbase Commerce).
• We do not store or have access to your credit card details.

2. How We Use the Information

We process your data to:

• Generate your symbolic AI Pact certificate
• Send transactional and confirmation emails
• Improve the user experience and platform design
• Provide customer support
• Comply with legal and financial regulations

3. Legal Basis for Processing (GDPR)

For users in the European Union, data processing is based on:

• Consent: You voluntarily provide data (e.g., when signing the Pact or subscribing).
• Contractual necessity: To fulfill your request (e.g., generate and deliver the digital certificate).
• Legitimate interest: Analytics, security, and system improvement.

4. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share limited data only with:

• Technical service providers (e.g., OpenAI, AWS, Vercel, or similar hosting partners);
• Payment processors (Stripe, PayPal, Coinbase Commerce);
• Legal authorities if required by applicable law.

All partners are GDPR- and CCPA-compliant.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality (session, login, checkout);
• Analyze site traffic and user interaction (Google Analytics or Plausible);
• Remember user preferences.

You can adjust cookie preferences in your browser settings or through our cookie banner. Rejecting non-essential cookies will not affect access to the core functionality.

6. Data Retention

We retain user data for no longer than 12 months after the last interaction or until deletion is requested. Backups may persist for up to 30 days for system security purposes.

7. Data Security

We use SSL encryption, secure servers, and access control to protect your data. Despite these measures, no online service can guarantee 100% security. By using ThePact.ai, you acknowledge and accept this inherent risk.

8. Your Rights

Depending on your location, you have the right to:

• Access and obtain a copy of your data;
• Request correction or deletion;
• Restrict or object to processing;
• Withdraw consent at any time.

To exercise these rights, contact: privacy@thepact.ai

9. Data Transfers

Your information may be processed in the United States or other jurisdictions where our servers and partners operate. By using the Platform, you consent to such transfers in accordance with this Policy.

10. CCPA (California Residents)

If you reside in California, you may request:

• Disclosure of personal information collected about you;
• Deletion of your personal data;
• Opt-out of data sale (we do not sell personal data).

To make a CCPA request, email: privacy@thepact.ai

11. Children’s Privacy

The Platform is not intended for users under 18 years old. We do not knowingly collect data from minors. If we discover that we have inadvertently collected such data, it will be deleted immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Platform constitutes acceptance of the revised terms.

13. Contact Information

For all privacy-related questions or requests, contact our Data Protection Officer (DPO):

📧 privacy@thepact.ai
📍 The Pact LLC — Florida, United States